How we collect, use, and protect your personal information.
Kaira Technologies Private Limited ("Kaira Technologies", "we", "our", or "us") is committed to protecting the privacy of every client, customer, and visitor who interacts with our business. This Privacy Policy outlines how we collect, use, store, and safeguard personal information shared with us. We respect the confidentiality of your data and handle it responsibly in compliance with applicable Indian laws, including the Information Technology Act, 2000, and its associated rules, as well as global best practices. By accessing our website, purchasing our products, or availing our services, you consent to the practices described in this policy.
To provide our services effectively, Kaira Technologies collects a limited set of personal and business information from our clients. This information includes names, email addresses, phone numbers, billing and shipping addresses, and payment details. In addition, we may collect information regarding your device and browser for technical and security purposes. As part of our consultation and project-based services, we may also request specific details such as your budget and the intended purpose of the audio solutions being deployed. These details allow us to design, plan, and deliver solutions tailored to your unique requirements.
The data we collect is used exclusively for purposes related to your engagement with Kaira Technologies. We use your contact information to communicate project details, respond to enquiries, and provide customer support. Billing and shipping addresses, along with payment information, are used strictly to complete transactions, process orders, and deliver products. Device and browser information may be used to maintain website functionality and security. Project-related details such as budget and purpose are used by our expert team of planners and consultants to design solutions that align with your operational goals. Importantly, the information collected is never repurposed, resold, or circulated for any unrelated commercial activity.
In order to ensure efficient and secure business operations, Kaira Technologies makes use of select third-party services. Payment information is processed through secure gateways such as Razorpay and Stripe, which are fully compliant with global payment standards. For email, communication, and marketing purposes, we use Microsoft 365 Suite and other cloud services offered by our technology partner, Wytmode Cloud Private Limited. These third-party providers operate under their own data protection policies, and while they assist us in delivering services, Kaira Technologies remains committed to ensuring your information is handled securely and ethically.
Kaira Technologies does not share, trade, or sell customer information to Original Equipment Manufacturers (OEMs) or any other third parties. While products are procured from OEMs, client information is not disclosed to them as part of the procurement process. Logistics partners engaged for delivery services may only receive essential details, such as addresses and contact information, required to ensure successful product delivery. Beyond these necessary operational exchanges, all personal information remains solely under Kaira Technologies' management and protection.
All personal and business information collected by Kaira Technologies is retained for a minimum period of five years. This retention period allows us to fulfill our obligations to clients, maintain accurate records for internal use, and ensure compliance with statutory and regulatory requirements. While your information is stored securely, it is never retained for recycling or circulation purposes. Once its retention period has lapsed or upon request for deletion, your information is either securely archived or permanently erased from our systems.
Kaira Technologies recognizes the rights of clients to manage and control their personal information. Clients may request access to their personal data at any time to verify accuracy. Should any data be outdated or incorrect, we will update it promptly upon notification. Furthermore, customers may request deletion of their personal information from our systems, and Kaira Technologies will comply with such requests unless retention is legally required. Clients also have the right to opt out of receiving any non-essential communication, ensuring that engagement is strictly aligned with their expressed preferences.
Protecting the confidentiality and integrity of client information is a top priority for Kaira Technologies. We employ industry-standard security practices and rely on secure infrastructure to ensure that sensitive information, such as payment data, remains protected at all times. Our team is trained in maintaining data privacy standards and is bound by strict confidentiality obligations. Additionally, by leveraging trusted third-party service providers with robust security frameworks, we ensure that all data is safeguarded from unauthorized access, misuse, or disclosure.
Kaira Technologies may revise or update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or technological practices. Any updates will be posted on our official website, and the "last updated" date will be revised accordingly. We encourage clients and visitors to periodically review this policy to remain informed about how their information is handled.
If you have any questions, concerns, or requests related to this Privacy Policy or the way your personal data is handled, you may contact us at:
Mailing Address: Ashriwad Nivas, 122, 5th B Main Road, Chikkathayappa Layout, Chelekare, Bengaluru, Karnataka – 560043
Phone: (+91) 89715 16555
Email: info@kairatech.com
Last updated: January 2025